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Strategic Product & Design Leader | d.MBA | Enterprise Platform Transformation

I'm a Product Designer with over a decade of experience helping organisations make sense of complexity — across enterprise SaaS, financial services, and developer tooling.

I do my best work when the problem is messy and the stakes are high. Ambiguous briefs, competing priorities, organisations mid-transformation — that's where I tend to find clarity that others miss.

I hold a Design MBA (d.MBA) because I think the best design work is inseparable from business strategy. If you can't connect it to value, it won't survive a boardroom. It sharpened how I think about tradeoffs, cost, and what it actually takes to get good design to stick.

People matter to me as much as the work itself. I've spent a lot of time mentoring designers, getting involved in hiring, and trying to be the kind of leader I wish I'd had earlier. If you want to talk design, strategy, or just swap notes — I'm always up for it.

James Foo

How I approach every problem

01

AI & Agentic Workflows

Deep-diving into agentic orchestration — designing human-in-the-loop systems that keep people in control while automating the cognitive overhead that slows them down.

02

Strategic ROI

I treat design as a commercial lever. Every decision is anchored in unit economics — reducing time-to-value, increasing adoption, and creating measurable outcomes for the business.

03

System at Scale

I create design operations infrastructure — component libraries, design tokens, accessibility frameworks — that lets teams move fast without breaking consistency.

04

Evidence-Based Design

I've led 200+ user interviews and embedded research into every phase of design. Every significant decision is validated before it ships, meeting WCAG 2.2 AA standards throughout.


Tools I work with

Design & Research

Figma FigJam Miro Adobe Creative Suite Sketch

Insights & Validation

UserTesting.com Lookback Maze Hotjar Google Analytics

AI & Build Tools

Claude GitHub Copilot Cursor Replit GitHub Bamboo GCP AWS DevTools

Design-to-Code

Storybook HTML / CSS / JS Swift (basic) React Native (basic)

Team Ops

Slack Microsoft Teams Jira Confluence

A bit about me

"Let all that you do be done in love."

1 Corinthians 16:14

At 18, I packed up and moved to Germany alone — an experience that shaped everything about how I approach the world. It taught me resilience, adaptability, and the value of genuinely connecting with people who see things differently than you do.

Outside of work, I prioritise time with my family — especially on weekends. I serve at my local church, which brings me a lot of joy, and I train at the gym regularly or get out for a run when I need to switch off completely. I also find myself deeply immersed in a LEGO build sometimes, analysing brick by brick, or down a documentary rabbit hole with a very good coffee in hand.

Family Church Fitness LEGO Documentaries Coffee

Let's build great things together